Jr. Support Engineer
Reports To: Head of Engineering
Location: Remote
Position Type: Full-Time/Exempt
Salary: $60,000 - $80,000 based on experience
Summary
We are a people-obsessed company on a mission to end needless suffering caused by medication delays through innovative software solutions that connect every member of the patient’s care team. Better Care. Lower Costs. As a small but growing team, we value creativity, collaboration, and a passion for technology. We’re looking for a motivated Junior Support Engineer to join our team and contribute to our ongoing projects.
Ideal Candidate
As a Junior Support Engineer, you will work closely with our development team to build, maintain, and optimize web applications and services. This role is ideal for a candidate who is eager to learn, grow their skills, and take on challenges in a collaborative environment.
Primary Responsibilities
Develop and Maintain Web Applications:
- Write clean, maintainable, and efficient code in PHP, JavaScript, and MySQL.
- Work with frameworks such as Laravel (nice to have) and frontend technologies like Vue.js (nice to have).
Collaborate on Projects:
- Work closely with senior developers and project managers to understand requirements and deliver high-quality solutions.
- Participate in code reviews and provide constructive feedback to peers.
Version Control:
- Utilize GIT for version control, ensuring code integrity and effective collaboration with the team.
Integrate Third-Party Web Services:
- Work with XML, JSON, HL7, or similar data formats to integrate and manage third-party web services.
Debug and Troubleshoot:
- Assist in identifying and resolving software bugs and issues.
- Optimize existing code for performance and scalability.
Continuous Learning:
- Stay up-to-date with the latest industry trends and technologies. Apply new knowledge to improve existing processes and software.
Required Qualifications
Technical Proficiency:
- Strong understanding of JavaScript, MySQL, and experience with GIT is essential.
- Experience or knowledge of PHP, XML, JSON, HL7, or similar data formats.
- Familiarity with front-end development using Vue.js and back-end development with Laravel is a plus.
- Demonstrated ability to analyze problems and develop solutions independently.
- Ability to make sound decisions based on analysis and available information.
- High level of accuracy and attention to detail in coding and testing.
Personal Attributes
Intelligence: Strong intellectual curiosity and capacity for learning.
Analysis Skills: Ability to analyze complex issues and break them down into manageable parts.
Judgment/Decision Making: Ability to make sound decisions based on available information and judgment.
Integrity: Demonstrates honesty, ethics, and professionalism in all interactions.
Resourcefulness/Initiative: Proactive approach to finding solutions and taking on new challenges.
Stress Management: Ability to work effectively under pressure and manage multiple tasks simultaneously.
Team Player: Willingness to collaborate and contribute to team success, fostering a positive and productive work environment.
Other Requirements
- Ability to work 100% remote
- Ability to travel for internal company summits (twice annually)
- Bachelor's degree Computer Software
Benefits
- 100% Remote Environment
- Medical, Dental, Vision, Accidental
- Company paid: Short Term Disability, Long Term Disability and Life Insurance
- 401k Match after 1 year of tenure (4%)
- 3 weeks of PTO
- Closed for 13 Holidays
To apply email: careers@betterrx.com
