Pharmacy Success Manager
Reports To: Pharmacy Success Leader
Location: Remote - US
Position Type: Full-Time/Exempt
Salary: $75,000 - $90,000 annual salary
Summary
BetterRX is a growing software-as-a-service (SaaS) company in the healthcare industry looking for a Pharmacy Success Manager to join our Pharmacy Success Team.
We are a people-obsessed company on a mission to end needless suffering caused by medication delays through innovative software solutions that connect every member of the patient’s care team.
In this highly visible role, you will be responsible for finding new pharmacy partners and subsequently building a relationship with each of them. You will also build and maintain strong relationships with existing pharmacy partners who fill prescriptions for our hospice clients. You'll have the opportunity to work closely with our Sales Team and our Client Experience Team as you work together to ensure our hospice clients have access to the best hospice pharmacies in the nation
Ideal Candidate
You are self-motivated, hard-working, and take pride in your work. You are known as a team player, strategic thinker, and an executor. You are humble, hungry, and smart. You have a gift for building, solving complex problems and helping others succeed. If you want to make a meaningful difference, grow professionally and personally, and have a ton of fun while working hard with an incredible team, then BetterRX is for you!
Primary Responsibilities
§ Research and identify community pharmacies across the United States who can fill prescriptions for our hospice clients.
§ Proactively recruit pharmacies to join the pharmacy network (most local pharmacies want to work with us).
§ Own, build and maintain ongoing relationships with pharmacy partners.
§ Work closely with the Sales Team to identify the optimal pharmacy partners for sales prospects.
§ Collaborate with our Client Experience Team to help find new pharmacies and creative solutions for existing clients.
§ Negotiate reimbursement rates with new and existing pharmacy partners.
§ Onboard new pharmacies and prepare them to fill prescriptions for our hospice clients.
§ Introduce new pharmacy partners to hospice clients and moderate calls between the two parties.
§ Troubleshoot issues, identify the root cause, solve the problem, and continually improve the process to prevent future issues.
§ Ensure pharmacies are successful when working with our hospice clients.
§ Help pharmacies grow their hospice business through pharmacy-generated hospice referrals.
Skill Requirements
· Self-driven and motivated with a desire to succeed in a fast-paced, changing environment.
· Ability to build lasting relationships.
· Excellent verbal & written skills, comfortable speaking in front of clients, easily approachable.
· Excellent organizational skills with attention to detail.
· High emotional intelligence.
· Persuasive both verbally and in writing; strong negotiation skills.
· Ability to work independently and collaborate effectively within a team.
· Problem-solving skills and a proactive attitude.
· Ability to manage multiple projects with shifting priorities.
· Refined Presentation Skills
· Proficient with MS Office (e.g., Word, Excel, PowerPoint)
Other Requirements
· 2+ years of account management, partner development, sales, or similar experience.
· 1+ year of successful B2B experience.
· Experience in Pharmacy, Wholesale, or Pharmacy Software is a plus but not required.
· Ability to work 100% remote.
· Ability to travel for internal company summits and conferences (4-6 times per year).
· BS Degree or equivalent experience preferred.
· Must pass a background check.
Benefits
· 100% Remote Environment
· Medical, Dental, Vision, Accidental
· Company paid: Short Term Disability, Long Term Disability and Life Insurance
· 401k Match after 1 year of tenure (4%)
· 3 weeks of PTO
· Closed for 13 Holidays
To apply email: careers@betterrx.com
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