Elevating Patient Safety in Hospice Care: Insights from BetterRX and Industry Leaders

Patient safety is at the core of quality hospice care, and medication management plays a critical role in ensuring comfort and dignity for patients. During a recent QAPIplus, CHAP, and BetterRX Webinar, industry leaders explored best practices for reducing preventable medication errors, improving reconciliation processes, and fostering a culture of safety.

As a company dedicated to simplifying medication management for hospice providers, BetterRX understands the challenges care teams face when managing complex medication regimens. Here are key takeaways from the discussion that can help hospice providers enhance patient safety and optimize medication workflows.

Patient Safety is a Shared Responsibility

Ensuring patient safety in hospice care requires collaboration between prescribers, pharmacists, nurses, and caregivers. A patient-centered approach leads to more effective medication management and a lower risk of preventable medical errors.

Key considerations for hospice providers:

• Open and transparent communication between care teams, pharmacies, and families.
• Proactive engagement with caregivers to ensure medication adherence and safety.
• Encouraging a workplace culture where safety concerns are openly addressed.

At BetterRX, we believe that medication safety starts with a seamless, technology-driven workflow that eliminates manual errors and streamlines communication between providers and pharmacies.

The Critical Role of Medication Reconciliation

Medication reconciliation is more than a compliance requirement—it is an essential patient safety practice. Every visit should include a thorough review of medication regimens to ensure that prescriptions align with the patient’s current condition and plan of care.

Best practices for effective medication reconciliation:

• Review actual medication bottles, not just electronic records, to ensure accuracy.
• Identify duplicate, outdated, or high-risk medications that may no longer be appropriate.
• Use technology to automate reconciliation processes and track changes in real-time.

BetterRX’s real-time medication tracking helps hospice providers eliminate guesswork, ensuring that all medications are reconciled seamlessly between prescribers and pharmacies.

Aligning Medication Management with Patient Goals

A key takeaway from the webinar was the importance of aligning care plans with patient priorities. Often, a patient’s primary concern may not be pain management—it could be maintaining mobility, reducing nausea, or minimizing sedation.

Hospice teams should:

• Engage in shared decision-making to establish care priorities.
• Optimize medication regimens to balance symptom management with patient comfort.
• Regularly reassess care goals to ensure that medications continue to align with the patient’s evolving needs.

BetterRX’s intelligent medication insights allow hospice teams to adjust medication plans quickly and efficiently, ensuring that patient comfort remains the top priority.

The Importance of Medication Error Reporting and Continuous Improvement

Hospice providers need a structured approach to tracking and preventing medication errors. Too often, errors go unreported, leading to repeated mistakes that impact patient safety.

To foster a culture of continuous improvement, organizations should:

• Implement a non-punitive reporting process for medication errors and near misses.
• Conduct regular audits and quality reviews to identify gaps in medication safety.
• Use data-driven insights to refine medication protocols and reduce risks.

With BetterRX’s pharmacy intelligence tools, hospice teams can identify and address medication risks proactively, reducing preventable errors and enhancing patient safety.

Building a Culture of Safety Through Leadership and Technology

For hospice providers, ensuring medication safety requires more than just policies. It requires the right systems and technology to support clinicians in making the best care decisions.

Key strategies for improving patient safety:

• Adopt evidence-based medication management tools that reduce manual errors.
• Provide ongoing education to hospice staff about high-risk medications and deprescribing best practices.
• Leverage technology to improve medication accuracy, streamline workflows, and ensure compliance.

BetterRX is committed to helping hospice providers implement best-in-class medication management solutions that improve patient outcomes and operational efficiency.

Schedule a BetterRX Demo Today

Hospice providers need seamless, technology-driven medication management to ensure patient safety, regulatory compliance, and operational efficiency.

BetterRX’s innovative platform eliminates manual processes, improves communication with pharmacies, and reduces medication errors, allowing hospice teams to focus on what matters most: providing exceptional patient care.

See how BetterRX can help your organization enhance patient safety and streamline medication management.

Schedule a Demo today.