In hospice care, time is everything. Whether it’s quickly alleviating a patient’s symptoms or reducing the administrative burden on care teams, every moment matters. That’s why having the right software is essential. But not all ePrescribe tools are created equally, especially when it comes to hospice. Generic systems often come with unnecessary complexity, long wait times, or workflows that don’t align with the always changing, sensitive nature of end-of-life care. So, how do you choose the right ePrescribe software solution? Here’s what to look for in your hospice ePrescribe software needs.
Software Designed Specifically for Hospice
Most ePrescribe tools are built for hospitals, clinics, or general practice environments. Many times, hospice is often an afterthought resulting in awkward workarounds or inefficient processes for your team. It’s important to look for a solution built specifically for hospice care so you can ensure all your workflows are incorporated and can save your business time (and money).
That means:
- Rapid medication ordering with a simple, intuitive interface.
- Quick access to frequently used comfort medications.
- Built-in support for PRN orders and standing meds.
- Clear visibility into order status and pharmacy fulfillment.
BetterRX was designed from the ground up for hospice clinicians and backed by physicians, meaning every feature is intentionally developed to make your team’s job easier—and faster.
Real-Time Order Tracking
There’s nothing more frustrating than not knowing whether a medication has been received or when it will arrive. Think of all the time wasted on follow up calls. In hospice, that uncertainty can delay care and create stress for both families and caregivers.
An effective ePrescribe solution should provide:
- Real-time status updates on every order.
- Notifications when prescriptions are received, processed, and delivered.
- Visibility across the care team to reduce phone calls and manual follow-up.
With BetterRX, your team gains full visibility into every medication order so you can stay focused on patients, not paperwork.
Open Pharmacy Network
Many ePrescribe platforms are tightly integrated with—or even owned by—specific pharmacy benefit managers (PBMs) or dispensing pharmacies. This limits your choices and can delay medications if the pharmacy doesn’t have the drug in stock or doesn’t serve your geographic area. Instead, prioritize a technology solution with an open pharmacy network, allowing you to choose from local, mail-order, or specialty pharmacies. Plus, ensure faster delivery times based on geography and availability. This allows your hospice to maintain flexibility based on your patient’s unique needs.
BetterRX partners with a wide network of pharmacies, giving you the freedom to choose the best fit for every order without being locked in.
Simplified, Streamlined Interface
Your clinicians and staff don’t have time to navigate clunky software, or manual paperwork, especially during urgent situations. A modern ePrescribe tool should be simple, streamlined, and intuitive—so anyone on your team can use it with ease.
Here’s what to look for:
- Minimal clicks to place an order.
- Easy-to-navigate drug libraries tailored to hospice.
- Mobile and desktop compatibility for flexibility on the go
BetterRX’s interface is consistently praised by care teams for being easy to learn and even easier to use without sacrificing functionality.
“BetterRX automatically notifies me when there is a medication that needs my attention and allows me to easily take care of it from my smart phone.” -Bretton, Medical Director
Built-in Safety and Compliance Features
Medication safety is critical. The right ePrescribe software will help prevent errors, flag potential issues, and ensure compliance with state and federal regulations. Make sure that your system includes:
- Electronic DEA registration and EPCS (Electronic Prescribing of Controlled Substances) support.
- Dose and drug interaction alerts.
- Audit trails and documentation features.
BetterRX meets DEA and HIPAA requirements while maintaining a user-friendly experience so your hospice center can stay compliant without slowing down.
Fast Implementation and Responsive Support
Even the best software can fall flat without the right implementation and support. Hospice teams don’t have time for drawn-out onboarding or unresponsive customer service. Your ePrescribe provider should offer:
- A fast, guided onboarding process.
- Training tailored to your team’s workflow.
- Ongoing support from hospice-savvy professionals.
BetterRX delivers white-glove onboarding and live support from a team that understands hospice. We’re with you every step of the way from rollout to routine.
Seamless Integration with Your EMR
Your ePrescribe system should work with your EMR, not against it. Look for solutions that integrate seamlessly or complement your existing charting and documentation processes. BetterRX works alongside popular EMRs and is continually evolving to support smoother data flow—so your team doesn’t have to enter the same information twice or bounce between multiple systems.
Want to see it in action? Get a demo today.
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