FAQ
Frequently Asked Questions About BetterRX
About BetterRX
Our mission is to end needless patient suffering caused by medication delays.
2007
Jared opens up chain of closed-door pharmacies
2016
Better ePrescribe technology is developed
2016
2018
BetterRX launches real-time expert recommendations
2021
BetterRX introduces full CRX platform for hospices
2021
Our story
Jared Stong (PharmD) founded BetterRX after a life-changing experience with hospice. One of his family members experienced significant pain and suffering because the hospice was unable to get the right medications ordered and fulfilled on time.
This led Jared on a journey to improve patient comfort. He envisioned a better pharmacy experience for hospice so patients wouldn’t suffer. Today, BetterRX has transformed the pharmacy process for hospice through our efficient ordering, medication tracking, and utilization optimization technologies. We help hospices get pharmacy right so patients are always comfortable.
What is BetterRX?
BetterRX is a technology-enabled pharmacy services provider that connects all members of the care team to help ensure patients get medications when they need them. Recent studies show that the hospice pharmacy industry is broken, resulting in needless patient suffering. For example, 96% of hospice nurses have watched patients suffer because nurses couldn’t get medications to them in a timely manner. Our mission is to end needless suffering caused by medication delays.
How is BetterRX different from a PBM?
We provide hospice-specific technology to simplify medication management.
We work with committed local pharmacies to help hospices improve patient care.
We save nurses, prescribers, and pharmacies huge amounts of time.
How is BetterRX different than a PBM?
BetterRX stands out from PBMs in several ways. Medications are filled by community pharmacies near patients, ensuring faster delivery compared to the often slow and unreliable mail-order services that hospice patients cannot afford to wait for. Hospices working with BetterRX have access to more community pharmacy options, as our model makes filling prescriptions for hospice both rewarding and profitable for pharmacies, unlike PBMs, which often frustrate and drive pharmacies away from hospice services. Our optimized ordering processes prevent nurses from having to chase medications, minimizing delays.
Learn more about how BetterRX is different than a PBM.
Which EMRs does BetterRX integrate with?
BetterRX currently integrates seamlessly with the following EMRs: MatrixCare, Mumms Software, Netsmart (myUnity-Enterprise & Homecare), Netsmart Homecare, Careficient, Consolo, Homecare Homebase, KanTime, Optima, Firenote, Axxess, Thornberry, Hospice Tools, Alora, and WellSky.
Will hospice care teams save time with BetterRX?
Nurses typically save 5-7 hours per week after switching to BetterRX. Pharmacies can fill scripts faster because BetterRX technology virtually eliminates phone calls and billing rejections. Additionally, prescribers save time through real-time notifications and electronic signing.
How much will my hospice save each month when I move to BetterRX?
While hospices often save money simply by switching to BetterRX, how much they save varies. Hospices typically see significant savings by using our Utilization Optimization Technology to improve their ordering habits. Hospice nurses, prescribers, and executives normally experience significant time savings.
How does BetterRX charge?
BetterRX offers 100% passthrough pricing and does not markup medications.
Learn more about pricing here.
Hospice Matters
The latest articles and resources from BetterRX.
BLOG
Why real-time reporting is key for hospice success
Thanks to BetterRX’s Utilization Optimization Technology, hospices can enjoy real-time data and guidance to help ensure patients get the medications they need...
Read Now >
GUIDE
Deprescribing guide: Starting the crucial conversation
Deprescribing refers to the process of discontinuing or modifying a medication regimen. Though beneficial, this process can be tricky to discuss with patients.
View Now >
BLOG
Revolutionizing billing through the BetterRX platform
Healthcare is a dynamic realm, and the BetterRX platform emerges as a game-changer by redefining the billing landscape with its innovative approach.
Read Now >
Does BetterRX do mail order?
We prioritize patient care and do our best to fill medications as close to the patient as possible. When necessary, we utilize mail order for rural circumstances.
See how BetterRX can help your patients get their medications faster.
How do I order a prescription when using BetterRX?
All prescriptions are ordered using the BetterRX App. No phone calls or faxes required.
Is BetterRX an app?
BetterRX is a web-based app that is available from any smart device connected to the Internet. It does not require any downloads or plug-ins.
Are signatures needed for non-controlled substances through the BetterRX platform?
All signatures are digital and done via the BetterRX platform. The prescriber will always get a notification to approve/deny any medication request through the BetterRX platform.
Who sets the prices of medications & ancillary fees?
The hospice an pharmacy mutually agree on the amount to bill the hospice for the medications and ancillary fees. Any changes are agreed upon by both parties.
Learn more about pharmacy fulfillment.
Still have questions about BetterRX?
Talk to a BetterRX specialist today and discover how you can lower your pharmacy cost while providing better care.
Schedule a Demo
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